Refund policy

REFUND & RETURN POLICY

Welcome to HealthWave. Please review our policy regarding returns and refunds below.

1. No Direct Sales or Commercial Transactions

HealthWave operates this website strictly as an informational and promotional showcase for our brand and products. We do not process payments, sell products, or accept orders directly through this website.

Because no financial transactions or sales occur on this platform, HealthWave does not offer, manage, or process any returns, refunds, or product exchanges through this website.

2. Purchases Through Authorized Channels

If you have acquired HealthWave products through our authorized distributors, retail partners, or other third-party platforms, your purchase is subject to the specific return and refund policies of that respective seller.

  • Please contact the original point of purchase or the specific distributor from whom you bought the product to initiate any return or refund requests.

  • HealthWave cannot directly accept returns or issue refunds for items purchased through external distribution channels.

3. Product Quality Concerns

As a brand committed to excellence, we value your feedback. If you have any serious quality concerns or inquiries regarding HealthWave products, please contact our corporate team directly with your batch number and purchase details. While we do not process refunds here, we will investigate the matter to ensure our high standards are maintained.

CONTACT INFORMATION

For any questions regarding our brand, distribution channels, or product information, please contact us at:

  • Trade Name: HealthWave

  • Email: roy@nitribeet.com